Contact
Demotex GmbH
Hammer Str. 64
45239 Essen
Germany
Tel.: +4920136577485
Email: info@myschirm.de
Service times: Mo-Fr 10-17 Uhr
Guidelines and conditions
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- We offer the storage of your personal details in a password-protected customer account, in order for you not to have to enter your name and address during your next purchase.
- Your address data will be saved by completing the registration.
- You can delete your customer account at all times. To do so, please contact the operator of this page.
- The next time you visit our online store all you need to view your personal details is your email address and password.
Shipping
Delivery and shipping costs
MySchirm.de delivers the ordered items to all countries in the world at fair shipping prices.
The exact delivery and shipping costs will be shown to you during the order process.
Delivery times
You can find the delivery times in the respective articles. As a rule, the articles are in stock and can be shipped directly.
If you order items with different delivery times in one order, the longest delivery time applies by default.
If you need items from such an order earlier, simply contact our support.
If, exceptionally, a delivery is delayed, we will of course inform you immediately by e-mail.
If you require a particularly short delivery time, please contact us.
Dispatch by forwarding agency
Bulky goods are shipped on a pallet by a forwarding agent.
In this case, the forwarding agent will notify you of your goods in advance and arrange a delivery date with you.
Delivery will be made to the kerbside on a pallet.
Upon request, we will provide you with the contact and shipment data of the forwarding agent.
Delivery to Switzerland and other non-EU countries
For delivery to Switzerland and all non-EU countries you pay the net value plus shipping costs.
When importing into your country of delivery, you then pay the value added tax valid there plus small customs clearance costs.